1. Who we are
Build by CJ ("we", "us", "our") is a freelance web design business operated by Chiranjit Hazarika. Our website is buildbycj.com. For privacy questions, email hi@buildbycj.com.
2. Information we collect
We collect information you provide directly:
- Name, email address, and company name when you contact us or book a call
- Project details and budget information from contact forms
- Billing information processed by third-party payment providers (we do not store full card numbers)
- Communications you send us by email or through project tools
We automatically collect limited technical data: IP address, browser type, pages visited, and referral source through standard server logs and cookies described in our Cookie Policy.
3. How we use your information
- To respond to inquiries and provide web design services
- To process payments and send invoices
- To improve our website and client experience
- To comply with legal obligations
We do not sell your personal data to third parties.
4. Legal basis (GDPR)
If you are in the EU or UK, we process your data based on:
- Contract: to deliver services you request
- Legitimate interest: to operate and improve our business
- Consent: for non-essential cookies and marketing emails
5. Data retention
Contact form submissions are kept for up to 24 months. Client project files and invoices are retained for 7 years for tax and legal purposes. You may request deletion of non-essential data at any time.
6. Third-party services
We use trusted providers including payment processors (PayPal, Razorpay, Dodo Payments), Calendly for scheduling, and standard web hosting. Each provider has its own privacy policy governing how they handle data.
7. Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to withdraw consent. Contact us at hi@buildbycj.com and we will respond within 30 days.
8. International transfers
We serve clients worldwide. Data may be processed in India and other countries where our service providers operate. We take reasonable steps to protect data regardless of location.
9. Changes
We may update this policy from time to time. Changes will be posted on this page with an updated date.